Cookie Policy.

Wavee Pets – Cookie Policy

Effective Date: 01/01/2025
Last Updated: 01/05/2025

This Cookie Policy explains how Wavee Pets ("we", "us", or "our") uses cookies and similar tracking technologies within our mobile app and associated web services. By continuing to use Wavee Pets, you agree to the use of cookies as described below.

1. What Are Cookies?

Cookies are small text files stored on your device (such as smartphone or tablet) when you use certain apps or websites. They help us:

  • Remember your preferences

  • Understand your interactions with our app

  • Improve your overall experience

We may also use other tracking technologies like pixels, SDKs, and device identifiers in a similar way.

2. Types of Cookies and Tracking We Use

A. Essential Cookies

Required for core functionality such as:

  • Logging into your account

  • Navigating between screens

  • Keeping your session active

Example: Staying signed in without needing to re-enter your password.

B. Performance & Analytics Cookies

Used to measure app performance and understand user behavior.

  • Track errors or crashes

  • Monitor usage patterns (e.g., most-viewed services or products)

  • Help us optimise the app

Example: Firebase Analytics, Google Analytics SDK

C. Functionality Cookies

Enhance your experience by remembering custom settings:

  • Preferred language or region

  • Pet profile preferences

  • Dismissed notifications

Example: Remembering that you've already viewed an introductory tutorial.

D. Advertising & Marketing Cookies

Used to deliver relevant promotional content from local businesses or Wavee Pets itself.

  • Track your engagement with ads or offers

  • Show personalised content based on app usage

Example: Highlighting a groomer near you or a sponsored promotion from a pet store.

3. Third-Party Cookies and SDKs

We may allow trusted third-party tools to collect cookie-like data within our app, including:

  • Google (Analytics, Ads) – to track app metrics and deliver advertising

  • Meta Pixel/Facebook SDK – for retargeting and measuring ad performance

  • Payment Gateways – to manage secure transactions and track payment flow

  • Embedded Widgets – such as customer chat tools or video content

Each of these tools operates under their own privacy policies, which we encourage you to review.

4. How to Manage Cookies & Tracking

You can manage cookies and similar technologies in the following ways:

A. Your Device Settings

  • On iOS or Android, limit tracking permissions in your app or system settings.

  • You can clear app data or restrict background activity.

B. Browser Settings (for web-based tools)

  • Control cookies on mobile browsers like Chrome or Safari.

C. Opt-Out Tools

Please note: Disabling certain cookies may affect how some app features function.

5. Updates to This Policy

We may revise this Cookie Policy from time to time. Updates will be posted with an effective date on this page.

6. Contact Us

For questions about cookies or data privacy, please reach out to:
📧 privacy@wavee.ai