Data Protection & Security.

Wavee Pets – Data Protection & Security

At Wavee Pets, your privacy and security are core to everything we do. We are committed to protecting your personal information and ensuring the integrity of our platform for pet owners and pet service providers.

🔐 Our Data Protection Commitment

We fully comply with:

  • UK General Data Protection Regulation (UK GDPR)

  • Data Protection Act 2018

  • Applicable international privacy laws (e.g. EU, Australia)

Your data is collected lawfully, stored securely, and used only for legitimate purposes with your consent or contractual necessity.

🛡️ How We Keep Your Data Safe

  1. End-to-End Encryption
    All personal and pet data is encrypted during transmission and at rest.

  2. Verified Access
    Only authorised users can access pet business tools or owner features.

  3. Data Segmentation
    User and business data are isolated and protected by role-based permissions.

  4. Two-Factor Authentication (Coming Soon)
    Optional 2FA will enhance account security.

  5. Secure Cloud Hosting
    Data is stored in Tier 1 UK/EU cloud servers with firewalls and intrusion detection.

  6. Ongoing Security Monitoring
    Regular scans, audits, and penetration testing help identify and address vulnerabilities.

🧾 Data Use Transparency

We use your data to:

  • Set up and verify your account

  • Manage bookings, pet profiles, and transactions

  • Deliver updates, offers, or community features

  • Improve functionality and experience

We do not sell your data. Ever.

🗂️ Your Data Rights

You can request to:

  • Access, update, or delete your data

  • Object to certain processing

  • Request data portability

📧 Email requests to: privacy@wavee.pet

🚨 Incident Response

If a data breach occurs:

  • Users and the ICO will be notified within 72 hours

  • Mitigation actions will follow immediately

👩‍⚖️ Data Protection Officer (DPO)

We have appointed a DPO to oversee compliance.

📧 Contact: dpo@wavee.pet

📋 Learn More

For more details, view our:

Questions? We’re here to help:
📧 support@wavee.pet