Terms of service.

Wavee Pets – Terms of Service

Effective Date: 01/01/2025
Last Updated: 01/05/2025

Welcome to Wavee Pets. These Terms of Service ("Terms") govern your use of the Wavee Pets mobile application and services operated by Evergreen Vita Uk Ltd (“Wavee Pets”, “we”, “our”, or “us”). By accessing or using the Wavee Pets app, you agree to be bound by these Terms.

Please read them carefully before using the app.

1. Who We Are

Wavee Pets is a standalone mobile platform designed to connect pet owners with local pet businesses, services, and communities.

Wavee Pets is operated by Evergreen Vita Uk Ltd, a company registered in the United Kingdom.

2. Eligibility

To use Wavee Pets, you must be:

  • At least 16 years of age

  • A verified pet owner or business provider (as applicable)

  • Able to enter into legally binding agreements

If you are under 16, you are not permitted to create an account or use the service.

3. Account Registration and Verification

You may need to register and provide personal details. Business users must provide valid business information to be listed on the platform.

You are responsible for:

  • Keeping your login credentials secure

  • All activity under your account

  • Keeping your information accurate and up to date

We reserve the right to suspend or remove accounts that are fraudulent, inactive, or violate these Terms.

4. Use of Services

By using Wavee Pets, you agree to:

  • Use the app only for lawful purposes

  • Not post or share offensive, misleading, or illegal content

  • Not access, interfere with, or misuse other users' accounts

  • Not use automated tools (e.g. bots, scrapers)

  • Not harass, defame, or harm other users or pets

We may remove content or suspend users that breach these Terms or our community guidelines.

5. Business Listings & Advertising

Pet businesses using Wavee Pets must:

  • Provide accurate information about their services

  • Honour their advertised pricing, promotions, and availability

  • Avoid false advertising, spam, or offensive material

Wavee Pets reserves the right to remove or restrict business content that does not meet these standards.

6. Pet Content & Community Guidelines

Users may upload photos, videos, and reviews related to pets. You agree not to:

  • Share violent, graphic, or inappropriate content

  • Promote animal cruelty or unethical pet care

  • Impersonate others or use fake pet profiles

We have a strict zero-tolerance policy for abuse or exploitation involving animals.

7. Fees & Subscriptions

  • Most features of Wavee Pets are free for pet owners.

  • Businesses pay a monthly subscription for listing and promotion services.

  • Additional premium features (e.g., sponsored posts, map visibility enhancements) are charged as described in-app.

  • All payments are non-refundable unless otherwise specified.

8. Intellectual Property

Wavee Pets and all associated branding, technology, and content are owned by Evergreen Vita Uk Ltd or its licensors.

You may not copy, distribute, or modify our intellectual property without prior written consent.

Content you upload (e.g. pet images, reviews) remains yours, but you grant us a licence to use it within the platform.

9. Privacy

We are committed to protecting your data. Please refer to our Privacy Policy for how we collect, use, and store your information.

10. Termination

You may delete your account at any time via the app or by contacting support.

We may suspend or terminate your access if:

  • You breach these Terms

  • You use the app fraudulently or abusively

  • We are legally required to do so

Termination does not waive any prior obligations or liabilities.

11. Limitation of Liability

Wavee Pets is provided “as is” and “as available.” To the extent permitted by law:

  • We do not guarantee uninterrupted access or error-free service

  • We are not liable for direct or indirect damages from app use

  • We are not responsible for interactions or disputes between users and businesses

You use the platform at your own risk.

12. Changes to These Terms

We may update these Terms occasionally. If material changes are made, you will be notified via email or in-app notice.

Continued use of Wavee Pets after updates constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

14. Contact Us

For legal queries or concerns regarding these Terms, contact:
📧 legal@wavee.pet