FAQs
👩💼 For Pet Businesses
Q1: What is Wavee Pets?
A: Wavee Pets is a digital platform where pet businesses can list their services and products, manage bookings, chat with customers, and gain visibility through a hyperlocal map — all with a low, flat monthly fee.
Q2: How much does it cost to join as a business?
A: We offer a subscription-based model with no commission per booking. Exact pricing depends on your business type and needs — reach out to our team for the latest plans.
Q3: What do I get with the Business Portal?
A: You get a custom business profile, booking tools, order tracking, performance analytics, live chat with customers, calendar management, review collection, and cashback on transactions.
Q4: How does the 10% cashback work?
A: Every month, we calculate your total transaction revenue on the platform. You’ll receive 10% of that back as cashback — a limited-time incentive to reward early adopters.
Q5: Can I sell both services and products?
A: Yes! You can list grooming, walking, training, or other services, and also sell physical items like food, toys, and accessories.
Q6: Will I be visible to all users on Wavee AI too?
A: Yes — your business will appear on the Wave map, making you discoverable by pet owners within our growing network of residents and users.
🐶 For Pet Owners
Q7: Is Wavee Pets free to use?
A: Yes! The mobile app is completely free for pet owners to browse, book, and shop.
Q8: What kind of services can I find on the app?
A: Everything from dog grooming, pet sitting, walking, training, to vet consultations, pet shops, and more — all from trusted local providers.
Q9: Can I message businesses directly?
A: Absolutely. Each listing includes a live chat function so you can ask questions, confirm details, or get support in real-time.
Q10: Is payment secure?
A: Yes. All payments go through our secure system via Stripe, and your data is protected by industry-standard encryption.
Q11: Can I leave reviews for businesses?
A: Yes. After using a service or making a purchase, you’ll be invited to leave a review to help others in the community.
Q12: Do I earn rewards as a user?
A: Yes! You can earn loyalty perks through bookings, referrals, and reviews — keep an eye on your app dashboard for offers.