Help Centre

Welcome to the Wavee Pets Help Centre β€” your one-stop destination for support, guidance, and answers.

Whether you're a resident, concierge, business partner, or pet lover using Wavee Pets, we’re here to ensure your experience is smooth, secure, and enjoyable.

πŸ”§ Technical Support

Having trouble with the app or your account?
We’re here to help you troubleshoot any issues β€” from login problems and notifications to feature usage and updates.

  • Common issues:

    • Not receiving parcel alerts?

    • Can’t log in?

    • Trouble connecting to your building or business?

πŸ“© Email: support@wavee.pet
We typically respond within 24 hours.

πŸ” Account & Security

Your privacy and safety are our top priority.
Learn how we protect your data, verify users, and ensure only verified residents can access your building network.

For GDPR, data access requests, or security concerns, contact us at:
πŸ“§ security@wavee.pet

πŸ’‘ Feedback & Suggestions

Have an idea that could make Wavee better?
We love hearing from our community.
Submit your suggestions to feedback@wavee.pet β€” we read every message.

πŸ“š Need More?

Explore our detailed guides, tutorials, and walkthroughs in the Wavee Knowledge Base (coming soon).

Or talk to us directly:
πŸ“ž Chat support via the app
πŸ“§ Email: support@wavee.pet

We’re always here to help.